15 min · 4 steps
Launch your first campaign without annoying customers
A campaign to a defined audience with a clear message sells more than a blast to everyone — and protects your number from reports.
The resultA campaign sent to the right segment with an approved template, and a log of what arrived, what didn't, and why.
Steps
- 1
Pick the audience
In Customers, filter by purchases, city or tags and save the result as a segment.
- 2
Prepare the template
Create a WhatsApp or email template, and submit WhatsApp templates for review well before the send date.
- 3
Launch the campaign
Choose the segment, template and send time. Quiet hours and sending limits apply automatically.
- 4
Read the log
The campaign log shows what happened for each recipient: delivered, read, or not sent and why.
Tips
- A small engaged segment beats a large cold list.
- WhatsApp marketing messages outside the 24-hour window need a Meta-approved template.
- Customers who unsubscribed receive nothing — the platform enforces it automatically.
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