Your store never sleeps
Never sleeps. Never late. Never misses a chance.
Join the waitlistWhen your turn comes: a 14-day free trial · No credit card
Your team of AI agents, ready from day one
Not a replacement for your team — an extension of it, working 24 hours a day. Every agent has a clear role, from opening the conversation to closing the sale.
Let AI recommend your products
Your products are inside Claude now through the Capi app, and ready for Google and Copilot with one registration step — so AI shows them to people asking for them. When a visitor reaches your store, we welcome them and count what they bought.
Your AI visitors
Last 30 days
Confirmed sales
12,320
- ChatGPT128 visits9 orders
- Perplexity41 visits3 orders
- Gemini23 visits1 orders
- Claude18 visits1 orders
- Copilot12 visits0 orders
Arrived from Claude
Welcome 👋 Your AI assistant recommended us. What are you looking for?
Help me chooseRun your store from Claude and ChatGPT
Connect your AI assistant to your Capi account, ask about your sales and customer service, and let it set up your AI sales agent with your approval — without your customers' data leaving.
Claude
Add Capi Agent for Merchants from the Claude apps directory and approve the connection.
Add to ClaudeChatGPT
The same app in the ChatGPT apps directory — connect it to your account in one step.
Add to ChatGPTAsk it, for example:
- How were my sales today?
- Why did my sales drop this week?
- Add to the knowledge base that shipping is free
For developers — MCP server: https://capiagent.com/api/mcp/merchant
What you'll work with every day
Scroll down — each block covers one full pillar of the platform, with its real features and samples of the actual interface.
One inbox for every channel
Website, WhatsApp, Instagram, Messenger, TikTok, X, and Snapchat — every customer conversation in one place, with a searchable number and reference code, and a dual SLA that spells out the remaining time in plain language.
An agent that acts on real data, never guesses
11 tools that work only on your store's catalog and actual orders — search, order tracking, real coupons, refunds, cross-sell — and every tool passes a permission gate before any action that touches the customer's money.
A knowledge base that writes itself from your real conversations
Automatic weekly mining extracts questions and answers from conversations a human agent actually answered — review becomes “is this correct?” instead of “write from scratch”, and nothing goes live without your approval.
Every customer, one profile that holds everything
All conversations, orders, spend, and notes in one place (Customer 360), with ready-made automatic segments — VIP, at risk, abandoned cart — and an advanced filter builder with 15+ real fields.
Campaigns and automations that run themselves — and wait for your approval before sending
10 ready-made automations with IF/ELSE paths, a five-step campaign wizard with a full eligibility check, and real A/B testing with deterministic splits — and no campaign ever launches on its own without a human approving it first.
Know which message earned every SAR — and trace it back
Every link you send is rewritten for tracking, and every order traces back to its real source. Fake clicks are filtered out, and an order with no real link is honestly counted as “unattributed” instead of being tied to a campaign by guesswork.
Talk to the visitor before they leave, not after they're gone
A message shown to a specific visitor based on their actual behavior on the page — time spent, page opened, event triggered — with no mass broadcast, and only one message per visitor.
Your store connected, its data flowing in on its own
Salla and Zid in one click; Shopify and WooCommerce worldwide — products, orders, customers, and inventory with scheduled sync and instant webhooks.
Security and compliance built in from the ground up, not bolted on later
Full tenant isolation at the level of every query, encryption of every secret at rest, and a deterministic compliance engine that checks every campaign before sending — without relying on AI judgment.
The same AI, wherever your customer is
WhatsApp for supportAnd the same intelligence on your website and email.
Not an auto-reply — a salesperson who convinces your customer to buy
Live Chat on your website
Knows who's on your site before they say a word
Email and WhatsApp
From first contact to repeat purchase
The customer who left without buying — who brings them back?
Pick a scenario and watch the sequence that actually fires: the timing, the channel, and the message that lands. What keeps it from annoying your customer is the section below.
Dual air fryer with touchscreen799Hi Sarah 👋 The “Dual air fryer” is still in your cart. Finish your order in one tap.
Complete your orderAn example of the message as your customer receives it
LiveSee a shopper's cart the moment they add a product, gone as soon as they remove or buy it — in seconds, not hours.
Every platform counts the messages it sent. We count the ones we stopped.
Six agents, automations, campaigns and broadcasts all message the same customer. Every one of them passes a single gate before anything sends — and the limit is counted per customer, not per campaign.
1Why it matters
Without a gate
6messages reach her in a week
- One during Friday prayer
- One at 11 at night
- Two journeys chasing her the same morning
The result: annoyance, unsubscribes, and blocks that drag down your WhatsApp number's quality rating.
With Capi
3messages reach her, each at the right time
The rest isn't thrown away: it's held for a better moment, or waiting for your approval.
2What actually happened in her week· One customer · one week
Friday
- 12:20Friday prayer time
“Weekend offer”Automation
Held — not cancelled
- 14:30Sent
The same offer, once prayer endedAutomation
Saturday
- 23:10Quiet hours
“Abandoned cart — first touch”Automation
Held until 07:00
Sunday
- 07:00Sent
The same touch, once the window openedAutomation
- 07:05Another recovery journey is active
“Still thinking about this?” — browse-abandonment journeyAutomation
The cart takes priority — this one waits its turn, it isn't thrown away
- 08:05Sent
“Your order has shipped”Operational
Operational messages are never held and never count against the cap
Tuesday
- 19:30Her weekly cap
“New arrivals are in”Scheduled campaign
2/2 — and a campaign counts against it exactly like an automation does
Wednesday
- 10:00Awaiting your approval
“Black Friday”Campaign
No campaign ever goes out on its own
Every decision above is stored with its reason — so “why didn't this message go out?” has an answer, not a guess.
3The rules behind every message
- One gate above every send pathAutomation, campaign, scheduled, broadcast, chat — all through one place
- The cap is per customer, not per campaignAutomations and campaigns draw on the same balance
- Quiet hours and Friday prayerMarketing waits, operational goes through
- Held is not cancelledThe message returns when the blocker lifts, or ends with a written reason
- One active recovery journeyNever two sequences chasing the same customer at once
- Unsubscribing stops marketing onlyShipping notifications keep arriving
- Human approval before any campaignNo campaign ever sends itself
- Instant kill switchOne click stops every agent
How does it work?
From your customer's first visit to the completed purchase — without a single step slipping through.
A visitor lands on your site
The first moment of contact — before they even know what to ask.
They start a Live Chat conversation
No waiting, no queue — an instant reply in their language.
The AI understands the intent
Not just the words — it understands what the customer actually needs.
It suggests the right product
From your real catalogue, at the actual price and stock.
Follow-up on WhatsApp
If they don't buy right away, the follow-up happens where they prefer.
The purchase
From conversation to cart to checkout without friction.
An add-on suggestion
A smart upsell that raises the average order value.
They come back as a loyal customer
The same AI recognises them next time and personalises the experience.
Your AI. Your rules.
You set the limits — the tone, the discounts, and when to hand over to a human. The AI only works within them.
- Sales agent
- Customer service agent
- Marketing agent
- WhatsApp agent
- Website assistant
- Email agent
- Shipping policy and delivery times
- Handling delayed shipments
- Return and exchange policy
- Order tracking and answering order questions
- Handover to humansOn a complaint or a request for staff
- Tone of voiceFriendly and brief
- Allowed discountsUp to 10%
- Escalation limitsGoes straight to your team
The difference isn't the reply — it's the action
A chatbot answers with canned text, and your staff can't work 24 hours a day. This table compares honestly, and the human column is scored fairly.
Works with your tools
Connects to your store platform and the channels your customers actually use.
ZidChoose your plan and start with a free trial
Four plans, one dollar price for every country. Every feature is in every plan; they differ in allowances, ads and the number of brands.
Starter
One store, starting with an AI agent that sells and serves.
$99/month
Billed monthly, cancel anytime
- 1 brand
- 2 team members
- 1,000 AI conversations a month
- 5,000 marketing emails a month
- No ads
- Every agent, inbox and automation feature
Extra brand: $29 a month
Growth
A growing store that wants ads, AI images and video.
$299/month
Billed monthly, cancel anytime
- 3 brand
- 5 team members
- 2,500 AI conversations a month
- 25,000 marketing emails a month
- Ads on Meta, Snapchat, TikTok and Google
- 90 ad images and 10 ad videos a month
- Every agent, inbox and automation feature
Extra brand: $29 a month
Pro
Several brands and more conversations.
$599/month
Billed monthly, cancel anytime
- 10 brand
- 15 team members
- 5,000 AI conversations a month
- 50,000 marketing emails a month
- Ads on Meta, Snapchat, TikTok and Google
- 180 ad images and 20 ad videos a month
- Every agent, inbox and automation feature
Extra brand: $29 a month
Business
The largest volume, with unlimited brands.
$1,099/month
Billed monthly, cancel anytime
- Unlimited brands
- Unlimited team members
- 10,000 AI conversations a month
- 100,000 marketing emails a month
- Ads on Meta, Snapchat, TikTok and Google
- 300 ad images and 50 ad videos a month
- Every agent, inbox and automation feature
Ran out this month? You don't have to upgrade.
Buy an add-on pack for this month only and stay on your plan.
Bigger than these plans, or need a dedicated account manager? Contact us
Compare all features