About us

We're not building a chatbot. We're building a team for your store.

Most stores don't lose customers because they can't serve them — they lose them because there's never enough time to be present at every moment, on every channel, in every language. Capi is a team of specialized agents, each with a clear role, serving your customer from the first message until they become a loyal one.

CapiReplies in secondsArabic · English · TurkishWithin your rules
Members on your team
7
Members on your team
Languages from day one
3
Languages from day one
Channels in one inbox
5
Channels in one inbox
Always present
24/7
Always present
Why we started

The problem isn't the product. It's being there.

Customers ask now, on the channel they prefer, in their own language. Whoever replies first sells.

Before Capi

A store running at half capacity

  • Messages waiting until the next morning
  • Abandoned carts nobody follows up on
  • A small team split across WhatsApp, Instagram and email
With Capi

A team that's there every moment

  • Instant replies from your real store data
  • Carts and orders followed up automatically
  • One conversation, one context, across every channel
The team

Six agents, one manager coordinating them.

Each agent specializes in one job. Capi assigns conversations, tracks performance and proposes the next step.

What we believe

Three principles we don't compromise on

Built for the Arabic and Turkish markets

Fluent Arabic and Turkish from day one — not a language bolted on later.

Transparent results

Every conversation is tied to its outcome, so you see the AI's value in numbers, not guesses.

Your rules

The agent works within the limits you set: tone, discounts, and when to hand off to a person.

How it works

Not a canned script — an agent connected to your store

Every reply and every decision is based on your real data, in real time.

  1. 1

    Learns your catalog

    Connects to your store (Salla, Zid, Shopify, or any platform) and reads products, prices and stock in real time.

  2. 2

    Replies and tracks orders

    On WhatsApp, Instagram, Messenger and website chat: answers product questions, tracks orders, suggests the right fit.

  3. 3

    Sensitive decisions need your approval

    Discounts, refunds and order changes pass through limits you set before they execute, not after.

  4. 4

    Results in numbers

    Sales, resolved support tickets, returning customers. One dashboard instead of guesswork.

Try your new team on your store

14-day free trial, no credit card.