Automations & campaigns

Communication intelligence

Who we talk to, when, and why we stop

How Capi decides who to talk to and when, why it stops, and whether messages brought extra revenue.

Sayfayı panelde aç

Sayfanın bölümleri

  1. 1

    Customer journey

    The stages from first visit to VIP or dormant, how many customers are in each now, and which automation serves it. A highlighted stage has customers and no automation running for them.

  2. 2

    What Capi holds

    Automation messages ready to go that Capi delayed because the moment isn't right for the customer.

    ÖrnekA customer in a conversation now, who bought hours ago, or for whom it's night.
  3. 3

    Extra revenue

    For campaigns with a comparison group: the difference in buying between those reached and those not — what the campaign actually added.

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